Policies & FAQs

Refund Policy

Due to the nature of massage and bodywork services, all sales are final.
We do not offer refunds for services, packages, gift certificates, memberships, or missed appointments. If you need to cancel funds will be moved to your next appointment. This appointment can be used for you or someone of your choice.

Arrival Policy

Please arrive no earlier than 10 minutes before your scheduled appointment time. This allows your therapist adequate time to prepare and greet you properly.

Late arrivals may result in a shortened session to accommodate the next client and will still be charged the full service price.

Cancellation Policy

All cancellations Should be made 24hrs in advance to avoid loss of deposit. Any no call or no shows deposit will not be refundable.

Gift Certificate Redemption

Redeeming your gifted massage is easy.
Simply visit our Services page, book your session as normal, and bring your mobile or printed gift certificate barcode to your appointment.

Gift certificates are non-refundable and have no cash value.

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