Policies

 Your appointments and well-being are very important to me. And I understand that sometimes, unexpected events occur, causing difficulty keeping appointments or being on time. Since appointments are time sensitive and we love to start on time here are a few of our guidelines to insure a great visit!

• We allow for a 10min grace period, If you will be late to your appointment please make sure to call prior so we can make the massage therapist aware. After 10mins with no call the appointment will be treated as a no call no show and deposit will be lost. 

• No call no shows will result in loss of deposit along with a warning. We have a 0 tolerance policy for a second warning. Shall you reach 2 warnings your access to Studio 89 Massage services will be terminated. 

• In the event of a true, unavoidable emergency, all or part of your cancellation fee may be refunded or applied to future services as long as you call and discuss any matter prior to your appointment. 

Thank you for understanding, as we try and respect your self care time!